Cancellation and Refund

Cancellation Policy: Customers can cancel their order for digital goods within 2 hours of purchase for a full refund subjected to the terms and conditions at the time of purchase order. Once the download link for the digital goods has been accessed, cancellations are not permitted.

Refund Policy: Refunds are issued for digital goods only in cases of technical issues preventing access to the files or if the product received is significantly different from the description. Customers must contact us within 2 days of purchase to request a refund, providing details of the issue.

Non-Refundable Items: Due to the nature of digital goods, refunds are not provided for change of mind or personal preference. Customized or personalized digital goods are non-refundable once the customization process has begun.

Delivery of Digital Goods: Upon successful purchase, customers will receive a download link via email to access the digital goods. Customers are responsible for ensuring they have the necessary software and compatibility to use the digital goods.

Damaged or Defective Files: In the event of receiving damaged or defective files, customers must notify us within 2 days of purchase. Replacement files or a refund will be provided upon verification of the issue.

License Agreement: All digital goods are subject to a non-exclusive, non-transferable license for personal or commercial use. Redistribution or resale of the digital goods without explicit permission is prohibited.

Contact Us: For any questions or concerns regarding cancellations or refunds for digital goods, please contact our customer support team at

Note: This policy is subject to change without prior notice. Customers are encouraged to review the policy periodically for updates.